Privacy policy
Privacy Policy
This Privacy Policy explains how Elysian Paper collects, uses and protects your personal information when you visit our website, make a purchase or contact us.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website, place an order or contact us, we may collect the following information:
- Your name
- Email address
- Shipping address
- Billing address
- Phone number, if provided
- Order details and purchase history
- Payment information, processed securely through third-party payment providers
- Device and browsing information, such as IP address, browser type, cookies and website activity
We collect this information only when necessary to operate our store, process orders, communicate with you and improve your shopping experience.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Prepare and ship your items
- Communicate with you about your order
- Respond to customer support inquiries
- Send marketing emails, only if you have opted in
- Improve our website, products and customer experience
- Prevent fraud and maintain website security
- Comply with legal, tax and accounting obligations
Payment Information
Payments are processed securely through third-party payment providers. We do not store your full payment card details on our website.
Your payment information is handled by secure payment processors according to their own security and privacy standards.
Sharing Your Information
We only share your personal information with trusted third parties when necessary to operate our business.
This may include:
- Shopify, as our e-commerce platform
- Payment processors
- Shipping and fulfilment partners
- Email marketing platforms, if you subscribe to our newsletter
- Analytics and website service providers
- Legal, tax or regulatory authorities, if required by law
These providers receive only the information necessary to perform their services.
We do not sell or rent your personal data to third parties.
Cookies
Our website uses cookies and similar technologies to support essential website functions, improve your browsing experience, analyse site traffic and help us understand how visitors use our website.
Cookies may also be used for marketing or analytics purposes, depending on your cookie preferences and applicable laws.
You can disable cookies through your browser settings, but some parts of the website may not function properly.
Marketing Emails
If you subscribe to our newsletter, we may send you emails about new products, studio updates, leather drops, guides or special offers.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
Data Retention
We retain your personal information only for as long as necessary to fulfil your order, provide customer support, comply with legal obligations, resolve disputes and maintain business records.
Order information may be kept for accounting, tax and legal purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise these rights, please contact us at:
elysianpaper.gr@gmail.com
Please note that we may need to retain certain information where required by law or for legitimate business purposes, such as order records and tax obligations.
International Customers
If you are located outside Greece or the European Union, your personal information may be processed or stored in countries where our service providers operate.
By using our website and placing an order, you understand that your information may be transferred and processed internationally as necessary to complete your purchase and operate our store.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or policies of those third parties.
We recommend reviewing their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children under the age of majority in their country of residence.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements.
Any updates will be posted on this page. The updated version will be effective from the date it is published.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
elysianpaper.gr@gmail.com